Gift cards

You can buy gift cards in store or online. If you wish to buy online, click on the corresponding button below and select the type of cards you want to buy (Adults, Youth or Children). You may purchase up to 20 cards of the same type per transaction and will have to make a different transaction for each type of card.

Once the transaction is completed, you will receive an email with the different gift cards identified. You will have the option to personalize and print each gift card.

Please note that gift cards are neither refundable nor exchangeable.

You can redeem your gift card at two times, either at the time of booking on our website or once in store at the time of payment.

When booking on-line: locate the field “Have a promotion or voucher code? Enter code.” on the booking page and enter the gift card number. If you have multiple gift cards, put a comma (,) between each card. Example: ABCDE, EDCBA.

In store : present your printed gift card, your gift card on a mobile device or a paper with the gift card code clearly visible so that we can enter it into our system and apply it on your transaction.

There are three types of gift cards: Adult, Youth and Child. Depending on the user’s age, the user must have the corresponding card. If an adult uses a Youth gift card , he/she will need to pay the difference.

Following the update of our system, our new gift cards with a 6-character code (ABC123) can be entered directly upon reserving. If your gift card has only 4 characters followed by a hyphen and a number (ABCD-1), you will have to present it to us when you pay because the system does not recognize this card.

In both case, you can simply show us your gift card at the time of payment.

No. Gift cards are offered for an entry to an adventure. Meaning that you can offer 2 adult entrances and the price of the gift card is calculated accordinly. You must therefore predict how many people / entries you want to offer, but know that a card is produced for each entry purchased.

No because a card represents an entry. If there is a price change, there will be no additional charges to pay.

It may happen. Do not worry, we will not charge you the additional amount. This is simply a problem with the software as it does not calculate the tax on the transaction. Upon your arrival at the store, we will see that you are using a gift card and no additional charges will apply.